Apple CEO Tim Cook з‚є iOS 6 дё­зљ„ Maps жњЌе‹™йЃ“ж­‰

經過數天的批評後,Apple CEO Tim Cook 破天荒為 Apple Maps 向客戶導歉,並推薦對手廠商的地圖。

Apple CEO Tim Cook 28 日在 Apple 網站發布了公開信,為 Apple Maps 的缺失道歉,而且推薦客戶先使用其他地圖代替。以下是公開信的全文:



在 Apple,我們努力製造世界級的產品,以期儘可能給客戶最好的體驗。自從我們上個星期推出新地圖之後,我們並沒有達到這個承諾。非常抱歉新地圖造成客戶的挫折感,我們正致力將地圖變得更好。

我們從第一版 iOS 就一起推出地圖程式。隨著時間推移,我們希望提供客戶更好的地圖,其中提供 change-by-change 導航、語音整合、低空飛行模式和向量地圖等功能。為了達到這個目標,我們必須從頭打造新版本的地圖。

現在已經有超過 1 億 iOS 裝置使用新版的 Apple Maps,而且每天都有更多人加入我們。僅僅一個星期內,使用 iOS 新地圖的使用者已經搜尋了近 5 億個地圖。客戶們愈常使用我們的地圖,它就會變得愈好。而我們十分感謝所有從你們接收到的回響。

當我們努力改進地圖程式時,你們可以從 App Retailer 中下載其他代替的地圖程式,例如 Bing、MapQuest 和 Waze,或者也可以使用 Google 和 Nokia 地圖的網頁版,並在主畫面中建立捷徑。

我們在 Apple 所有努力,都是為了讓我們的產品成為世界第一。我們知道你們希望從我們這裡得到什麼,而我們會繼續不停地努力,直到地圖程式符合這個極高的標準。

Tim Cook

Apple’s CEO


To our consumers,

At Apple, we strive to make planet-class items that supply the very best expertise achievable to our consumers. With the launch of our new Maps previous week, we fell quick on this determination. We are incredibly sorry for the disappointment this has triggered our consumers and we are carrying out every little thing we can to make Maps far better.

We introduced Maps to begin with with the 1st edition of iOS. As time progressed, we desired to supply our consumers with even far better Maps which includes attributes this sort of as change-by-change directions, voice integration, Flyover and vector-based mostly maps. In purchase to do this, we had to develop a new edition of Maps from the ground up.

There are previously a lot more than one hundred million iOS products making use of the new Apple Maps, with a lot more and a lot more becoming a member of us each and every day. In just above a week, iOS end users with the new Maps have previously searched for practically 50 percent a billion areas. The a lot more our consumers use our Maps the far better it will get and we tremendously enjoy all of the comments we have acquired from you.

Although we’re bettering Maps, you can consider choices by downloading map apps from the App Retailer like Bing, MapQuest and Waze, or use Google or Nokia maps by likely to their sites and generating an icon on your residence display screen to their net app.

Every little thing we do at Apple is aimed at producing our items the very best in the planet. We know that you count on that from us, and we will preserve functioning non-cease until finally Maps lives up to the identical exceptionally substantial normal.

Tim Cook

Apple’s CEO



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